Surface Book 2 Charger Not Working. Go to the device manager, find the intel precise touch device, and uninstall it. If the light is on, plug something else into your power outlet to make sure it’s working.
There is a usb port on the charger for charging other devices and that only works when the laptop charger is on. Check the led light on your surface charger. Open the device manager go to the batteries and open it.
One of the affected surface pro 2 owners also found a possible workaround, but microsoft hasn't yet confirmed whether this indeed fixes the problems or not.
Enya is a technical writer and one of the main contributors to. Shut down the surface completely. In some intense, prolonged gaming scenarios with power mode slider set to ‘best performance’ the battery may discharge while connected to. 4.5 out of 5 stars.